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ServiceNow Online Training and Certification

The ServiceNow online training is tailored by our industry experts who have substantial experience in the ServiceNow training domain. This course is a cloud-based software platform for IT service management. It digitizes the process workflow of the businesses which in turn helps in IT operational costs and to improve the effectiveness and efficiency. The ServiceNow course helps to master the tricks and techniques to develop custom applications according to the business requirements of the customers. This ServiceNow training will equip you with the best practices of the industry in implementing and streamlining the workflows to help businesses to become faster and scalable.

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ServiceNow Developer Course Key Features

ServiceNow Online Training

This developer training helps in transforming your business into digital IT workflows. ServiceNow is a cloud computing software that offers software-as-a-service (SaaS) to manage technology management tasks. FolksIT professional trainers are proactive in solving your queries and provide you with the best information as per the industry standards.

These live instructor-led classes are designed to give you the best learning environment than classroom teaching, these are more interesting, interactive, and engaging. You will learn about real-time analysis and reporting, data confidentiality, and different ITSM modules. Our ServiceNow training manual is in line with the latest requirement of the market to clear ServiceNow certification.

ServiceNow Certification Key Features

  • Fundamentals of ServiceNow
  • Installation and Configuration of ServiceNow
  • Core Concepts of ITIL Process
  • Get ServiceNow certification
  • Provide you with ServiceNow training materials for self-study.
  • Assist you with ServiceNow Jobs
  • Guidance in building good ServiceNow resume
  • One to One Sessions
  • Live Instructor-led Classes

Who Should Learn ServiceNow Training Course?

This course primarily benefits administrators, developers, IT support teams who want to upskill or shift to the ServiceNow domain. Individuals who want to pursue a career in ServiceNow can also opt. Professionals who want certification to boost their career.

Course curriculum
    • Functional, Administrators and Implementers
    • Any Programmers
    • Database Developers/Administrators
    • Testing Professionals
    • Enterprise Resource Planning Professionals
    • Customer Relationship Management Professionals
    • Business Intelligence Professionals
    • Business Process Management Professionals
    • Middleware TL consultants professionals
    • Any degree Fresher’s
    • HP Service managers professionals
    • BMC Remedy professionals
    • Computer Associates Service Desk Managers professionals
    • IBM Smart Cloud Desk Engineers professionals
    • ITSM/ITIL professionals
    • Ticketing tl Professionals
    • Business Analyst/System analyst
    •  What is Service Now
    •  Why and who can use ServiceNow
    •  Concept of cloud computing in ServiceNow
    •  Introduction to ITIL foundation (IT infrastructure Library)
    •  Navigation and users in ServiceNow
    •  Understanding Helpful portals, releases in ServiceNow
    •  Overview of Incident Management
    •  Understanding Incident management process
    •  Continual service improvement to incident management
    • Overview of Change Management
    • Understanding the Change management process (Raising, planning and Authorize)
    • Change management workflow and change task
    • Continual service improvement to change management
    •  Overview of Problem Management
    •  Problem management process (identify, Investigate, Resolve)
    •  Problem management workflow and problem task types
    •  Continual Service improvement to problem management
    •  Exploring Context menu in ServiceNow.
    •  Introduction to CI (configuration Item) and Asset Management
    •  What are the Class and category CI?
    •  Model Management and types of assets working of CI
    •  CMDB Plug-in and CI Relationships
    •  Overview of Knowledge Management
    •  Knowledge Management Roles
    •  Learning about Application and Modules
    •  Using Knowledge Managment
    •  Ways of Creating Knowledge
    •  Translating Knowledge
    •  Tracking and Reporting on Knowledge
    • Introduction to SLA,OLA and UPC
    •  Understanding SLA Workflow management.
    •  What is Service Level Agreement
    •  SDLC In ServiceNow
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ServiceNow Online Training FAQ’s:
1.What is ServiceNow?

ServiceNow provides service management software as a service. It is an IT service management (ITSM). IT operations (ITOM) and IT business management (ITBM). It is a cloud-based software platform.

2.Do you provide training for ServiceNow certifications?

Yes, we do provide training for ServiceNow certifications. Once you decide on the type of certification, we would customize the training as per requirement and according to the best and latest industry standards followed in the market.

3.How do I register for the exam?

We can assist you in registering for the exam. It is the proctored exam conducted in listed Prometric centers.

4.What does the ServiceNow certification cost?

The ServiceNow certification cost ranges from $125 to $2,500 depending on the certification type.

5.What If I miss the class?

We would provide you with ServiceNow training videos of the missed classes. We also provide eLearning material for self-study.

6.What about certification?

Yes, we do provide certification upon completion of the course. Our certificate is accredited with many leading organizations and it would be a value add for your hiring among the companies.

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Live Instructor-led classes

We would like to create the best learning and interactive environment for our learners as part of their online learning experience.

Expert & Certified Trainers

We have one of the best faculty, with our trainers having substantial real-time industry experience. And are proactive in providing you the best information.

Flexible Schedule

Schedule your timings according to your convenience. No need to delay your daily work schedule.

Real-time Scenarios

Our learners are provided with real-time industry scenarios and also Industry-specific scenarios for practice and mock tests.

e-Learning Sessions

We provide our learners with online training videos and also have live training and practical sessions.

24/7 Support

We provide round-the-clock assistance and we are yearning to solve your queries with help of our expert trainers.

Why FolksIT

Extreme high-quality interactive training

Cutting-edge curriculum with job-ready training methodologies aligned with industry requirements.

Situational help and work assistance

Top-notch experts bring in the best practices and assignments, with live availability.

Learn & Practice on real-world problems.

Practice on real-world scenarios and data sets with hands-on experience.

A classroom like learning experience

Ultimate learning experience. Engaging, interactive, and communicative.